MR Diagnostic Services Reviews and Testimonials

“I have used MR Diagnostic services for service and repair of my Immulite 2000. The MR Diagnostic Services Engineers are well trained, know what they do, courteous, and sincere. As a Small business owner, I appreciate the above qualities,plus their very affordable fees/prices. I will recommend them any day to anybody who may need their services”

“We have been using MR Diagnostic services for the past two years to maintain our Hitachi 911’s.They are timely in their response to our needs from the simple trouble-shooting of problems over the phone to on-site visits and repairs. Experienced in several types of analyzers, they use this varied knowledge to isolate a problem at its source. In one case we had a leak, which was wasting DI water. It was found to be caused by a thin fibrous strand interfering with the closure of a solenoid! A simple fix that saved a costly repair. We would have never thought about it, but MR did. Excellent performance!”

“Anyone needing assistance with servicing or troubleshooting with their Siemens Immulite should not hesitate to contact Joe at Mr. Diagnostic Services. He was and continues to be a reliable resource who is always available when I’ve needed him. He is quick to return my calls or emails and has been able to walk me through troubleshooting issues. He is honest, kind and great to work with. I originally contacted Siemens for servicing, but was given a much higher estimate and they made me feel like a very small fish. Call Joe. You won’t regret it!”

” Our lab regularly use MR Diagnostics Service for preventive maintenance and repairs for our Immulite 1000. Their on-site service is impeccable, and they are always willing to provide follow-up assistance via phone or email. We highly recommend MR Diagnostics Service. “

“We have worked with MR Diagnostic Services for some time now and enjoyed their help and professional approach in finding solutions to problems. We look forward to working with them for upcoming projects and use their expertise and knowledge in different fields.”

“I have worked with Joe Decker over an approximate ten year period while both of us were employed by a large diagnostics company in the U.S. Joe was a customer service engineer and I was a technical applications specialist; our responsibilities often overlapped as we strived to provide superior customer satisfaction and support. Joe was always attentive to customer needs and also was very responsive to any questions or problems that I would encounter. He often went above and beyond in supporting our customers. He demonstrated genuine concern for customer needs and expectations, which helped to achieve our goal and our customers’ goal, to provide excellent patient care.”

” Bayshore Clinical Laboratories of Brown Deer Wisconsin has used MR Diagnostic Services to provide replacement parts and consumables for it Centaurs and we find that Joe Decker and company provides a high level of service. “

It definitely saves me a lot of time to do in-house testing and it will definitely pay itself off thank you guys

It is very easy to use I love the consistent good results I can put my test in and walk away and be back in 45 minutes or so and get the results

Sam brought my machine out he set it up and he explained it to me show me how to run it absolutely the best training you could get he does a very very good job if I have a question about my machine they are just a phone call away so far I have always been able to get a hold of somebody they answered my question very good honest people to work with they do what they say they will do I had a P4 machine before this there is absolutely no comparison this machine is so much better and customer satisfaction is above that yet

Since i got this new immulite it does bring me more customers and they happy with the results .

The immulite does a great jobs , it give out great results , I did a comparison with many labs and veterinary around my area and the results pretty much the same . I happy with my new Immulite

The team that came to my house to installed the system did a great jobs , they showed me everything from A to Z of the testing process and how to maintain the system .

Thank you Mr Diagnostic .